DDoS Attack Protection

DDoSimgWhen most people hear the term hacker, they think of a cyber-thief who breaks into a secure system to steal sensitive data. Hackers like this certainly do exist, of course, and they pose a continual threat to web-based systems, but hackers also commonly engage in cyber-attacks against specific websites or systems for the sole purpose of disrupting service. In fact, according to the Verisign/Merril Research Group, one third of all Internet downtime is attributable to these types of attacks, which are known as distributed denial of service (DDoS) attacks. These attacks can be very disruptive and disabling without the proper security measures in place.


Distributed Denial of Service Attacks (DDoS)

A distributed denial of service attack happens when a hacker overwhelms a single target with more traffic than it can handle. The target can be a website, email server, or even critical network infrastructure. This attack causes disruption to everyone trying to access the resources and has the potential to impact other customers on or between the network links of the destination target. This can cause tremendous latency and packet loss for all involved.

Hackers accomplish this by taking control of hundreds or thousands of computers through malware. Links to malware installers are spammed across the Internet, and unsuspecting users who click on infected links in emails or social networks download these malicious programs. This network of infected computers, referred to as a “botnet”, can then be controlled by a single user who can overload any target, large or small. Once the links are full, other users are prevented from accessing the target resource, leaving it, in effect, “down.”

Security Measures You Can Trust

Fortunately, we are not helpless in this fight. Data102 has mitigation systems in place to protect our customers from DDoS attacks. Currently, we monitor all network packet flows that come into our network and analyze the data in real time. If an attack pattern is detected, the IP addresses are “black holed” or redirected away from the intended site into a temporary null route.  Just like the monitoring and analysis, this routing redirection happens in real-time, and is pushed to our upstream carriers to further secure our links from saturation.

Data102 has years of experience dealing with DDoS attacks. The layers of protection we have in place keep our customers up and running safely. Give us a call to find out more about our colocation and managed hosting services.


Emergency Power Supplies

Gen1The best monitors, controls, and switches in the world are only relevant if the datacenter has power. While Colorado Springs Utilities (CSU) generally delivers reliable, quality power, we don’t take chances with our servers.  Our electric generators provide yet another layer of redundancy and ensure that our infrastructure will stay powered even in the case of catastrophic power loss.

Always Standing By

We have one 500kW Cummins generator and one 500kW Kohler standing by 24 hours a day, 7 days a week. If the automatic transfer switch (ATS) detects any irregularity in the power coming from CSU, the generators are immediately started, and power is transferred: a process that takes less than 11 seconds. The generators are fueled by a 1000 gallon tank, which will keep the generators running for several days. In the event that a power loss extends beyond that, Data102 has fuel contracts with local providers to make sure the tank never runs dry.

To ensure that the generators will fire at a moment’s notice, our maintenance team has numerous tests and protocols in place. Once a week, the generators are fired and allowed to run for half an hour to keep all of the systems lubricated and operational. Once a year, our maintenance team tests the generators’ output by load testing their capacity for an hour. The machines also receive regular oil changes, just like any other diesel engine, and oil temperature is kept at 110 degrees to keep the engines from bogging down as they get cranked up.  The batteries that start up the motors are also maintained religiously. These procedures guarantee immediate response time from our generators.

Data102 Takes Uptime Seriously

All of these systems have been put into place even though our datacenter has had very few power problems through the years.  Several summers ago, we experienced some rolling brownouts in the Colorado Springs metro area, and from time to time accidents or construction mishaps lead to a brief power outage. Despite this, Data102 has kept the power on and our client’s servers running.

Interested in the other systems we have in place to protect your hardware? Call us to set up an appointment to tour southern Colorado’s premier datacenter.