What to Expect When You’re Expecting to Colocate at Data102

Finding Colocation Information

Looking to Colocate at Data102

When you are ready to colocate with Data102, it can be tough to know where to start and what information you should gather. This article will explain some of the general aspects of colocating at our datacenter and some helpful information that you may not have considered.

Anyone interested in our colocation can contact us by phone, email, or online live chat and request information and pricing for our colocation services. In order to put a quote together for you we’ll need your contact information, including your name, telephone number and email address. To give you accurate pricing we’ll also need to know some specifics such as your rack space, power and bandwidth requirements.

Rack Space Requirements

How many rack units (RU or U) does all of your equipment need? You can start with as little as 2U and as many as multiple 42U cabinets (Full cabinets). A single U is about the height of a pizza box (1 3/4”). Count the number of server U your servers are currently occupying to estimate your RU requirements. Keep in mind that most cabinets will run out of available power before running out of available space. Also, do not forget to account for switching and firewalls, as well as any out-of-band equipment such as a KVM, and the necessary cable management.

Do you have server rails?

In order to install your servers you must provide the necessary server rails or shelving. Our cabinet rack mounts are “square peg” and will accommodate most “universal” mounting rails. While we do not provide rails for you, we can provide shelves for a one-time fee if we were given advanced notice of your request. Please let your sales person know as early as possible if you would like us to provide shelving.

Power Requirements

How much power will your equipment require? We offer 110V (AC) power, as well as 208/220V (AC) single and three phase power, and 48V (DC) power. In order to find out your power requirements, it’s best to start by checking your server labels for the maximum power usage in Amps and the recommended voltage. Manufacturers will also commonly have that information available for each model online. If your servers are currently plugged into a metered PDU, the usage will be displayed on the PDU’s screen. This information allows you to verify the aggregate load on that circuit or phase. There are also clamp-on power meters that you can use to get an estimated reading of your power draw. Typically, each 2U server will use about 2 Amps of 110V power. If you need assistance evaluating your power requirements please give us a call and we will be happy to provide you basic guidance on process.

Bandwidth Requirements

How much bandwidth will you need? Bandwidth services increment from 1 Mbps up to 10 Gbps and can be purchased in bulk for a discount. We offer this service in both a capped and 95th% configurations. Capped bandwidth is limited to a particular speed of your choosing and will not go beyond that speed. 95th% allows your bandwidth to burst up to the maximum line speed of your port i.e. 100, 1000, or 10000 Mbps. When billing for 95th% bandwidth, we find the top 5% of your usage, typically all brief spikes of high traffic, and disregard them. Then we find your next highest burst and use that to set the overage amount. Overage charges will be prevented if you request capped bandwidth, but this may cause slower overall speeds and increased latency during periods of high usage. Initially committing to 1 Mbps of 95th percentile, burstable bandwidth on a 100 Mbps connection is advisable since we can easily increase your commitment or cap your speeds at any point. On average the majority of colocation customers require less than 100 Mbps speeds delivered to their cabinet.

To find out how much bandwidth you should purchase, you can use your current service provider’s bandwidth graph. Sometimes they’ll provide bandwidth monitoring through an online customer portal. If that’s not an option, you may be able to ask their support department for your average bandwidth speeds for a specified date range.

After you have purchased bandwidth from Data102, we will provide you with bandwidth monitoring in order to view your usage in real time through our customer portal. We can provide 100 Mbps, 1 Gbps and 10 Gbps port speeds as well as secondary or redundant (HSRP) internet connections at your request.

Contract Requirements

To send you a Contract agreement we will need to know the following information:

  • List of Contacts to be listed on your account
    • The “Authorized” contact(s) name, email, and phone number.
    • The “Technical” contact(s) name, email, and phone number.
    • The “Billing” contact(s) name, email, and phone number.
  • Effective Date
    • The date you would like your service(s) to begin.
  • Initial Term
    • 1 Year, 2 year, 3 year, or custom term. A 2 or 3 year initial term is a great way to lock in a discounted monthly cost!

Our contract agreements contain information regarding appropriate datacenter conduct, your minimum insurance requirements, billing disputes and other similar important information. Make sure you fully understand the attached agreements and pricing. Any questions or concerns should be communicated to your sales person before you sign them. Once both parties agree to the terms of the contract, you can electronically sign off on your quote and attached contract agreements. Your electronic acceptance will automatically generate a sales order in our system.

What to Expect AFTER You Sign Up

Our first step is to setup your account inside our convenient customer portal. Early on we will add the contacts you have given us to your account. These contacts will receive their login credentials in clear text in their email. They will also be granted limited permissions, based on their role (Authorized, Technical, or Billing), inside our client portal. It is of paramount importance that you reset your portal password as soon as is possible.

After your account is established in the customer portal our technicians will begin the process of preparing your colocation space to include your power and bandwidth. You will receive email notifications at each step of the process. Such notifications will include information regarding your assigned cabinet location in the datacenter, the IPs allocated for your use, and when setup is complete and your space is ready for you to move into. If the technicians encounter any issues along the way they will reach out to you promptly.

Now that you are ready to bring your equipment to the datacenter, have your photo ID ready so we can provide your access badges and keys. Temporary access badges are provided to those with less than 1/2 cabinet colocation during regular business hours. If you will need assistance with your installation please let your sales person know as early in sales process as possible.

Can I Ship My Equipment To The Datacenter?

Yes, we will accept shipments on your behalf and store them in a secure location until you move in.

If you cannot make it to the datacenter yourself and would like our technicians to install your equipment for you that can also be arranged. Please talk to your sales person during the sales process for more information.

What Else Am I Missing?

There are some convenient add-ons you might also consider, such as device monitoring, switched PDUs – which allow you to reboot your servers remotely, or an anti-SPAM email firewall service. If you’re interested in learning more about these services, contact our sales department at opportunities@data102.com

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How Much Colocation Do I Need?

how-much-colocationColocation facilities are datacenters that allow businesses to rent space, power, and bandwidth for their IT infrastructure.

These facilities provide the power, cooling, and physical security for your servers, storage devices, and networking equipment. They can also provide connectivity to varying Internet backbone service providers either directly, if they offer their own bandwidth, or indirectly through “cross-connects” to any colocated service providers with a presence in their datacenter.

Colocation “cabinets” are available in “U” sizes and are sold in increments that range from 2U to multiple full racks / cabinets (@ 42U ea.).

2U
2U is large enough to rack a single 2U server such as a Dell R720 or a single 1U server such as a Dell R620 and a 1U switch or firewall such as the Cisco ASA 5510. 2U is the minimum space required to colocate with Data102. Power configurations are limited to 110v power for all 2U customers.

Quarter Rack (10U)
Smaller companies may want to choose colocation of this size. Quarter rack solutions feature 10U of colocation space contained inside a shared, lockable cabinet. As with all colocation, bandwidth and power are sold a-la-carte and are customizable. Budding businesses typically use this option if they have more than 6U worth of equipment to colocate off-site as 6u is where it becomes more economical to purchase the quarter cabinet option. Power is limited to 110V power for all quarter cabinet customers.

Half Rack (21U)
A half rack of colocation is one of our most popular colocation sizes. There is sufficient room for multiple servers, SANS, and switches, which allows a customer to construct more complex platforms such as those required for small virtualization clusters or disaster recovery sites. Half rack colocation features 21U of colocaiton space located inside a shared, locking cabinet. Power is limited to 110V for all ½ cabinet customers.

Full Rack (42U)
Companies using full rack solutions often need hosting for dozens of servers and large network equipment. Redundant Internet connections and higher bandwidth requirements are also common for customers with one or more cabinets of colocation. Common applications are large virtualization clusters, high capacity off-site storage, or those who are in need of private cabinet space. Full rack colocation features 42U of colocaiton space located inside a private, locking cabinet. Also available to full rack customers are a variety of power configurations such as 110v, 208v, and 48v (DC).

Power Source
The amount of power or amperage that businesses need to operate servers depends on the size and quantity of their equipment. It is recommended that quarter rack customers purchase 10 Amps of 110Vv power. On the other hand, equipment occupying a full cabinet commonly requires anywhere from 1 x 20 Amp 110v to 2 x 30 Amp 208v power. Therefore it is important for any customer considering colocation to have an accurate idea of what their power needs will be before they decide to colocate with a datacenter as power costs can add up.

Managed Colocation
Managed colocation involves hiring an outsourced IT professional with access to the datacenter and knowledge of server support and maintenance. This person would assume the responsibility of maintaining the customers IT infrastructure. While this service does cost more, businesses who would like assistance managing their IT systems at the datacenter often save money in the long run by employing an outsourced managed services provider. If you are interested in a managed services provider to help you manage your IT infrastructure we can refer you to one of the many outsourced IT providers we work with.

Data102 is one of the leading providers of colocation services. Our experienced professionals can help you decide how much colocation you need and what kind of management would best suit your business’ needs. Give us a call today @ 719-387-0000 and we will help you on your way to colocating with Data102.

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Data102 Acquires CIT Colocation Customers

102 S Tejon

Data102, Colorado Springs’ leading provider of colocation and bandwidth services, is please to announce that it has acquired the colocation and dedicated services division of CIT Internet, Inc, also of Colorado Springs

Signed in mid-June, Data102 and CIT Internet entered into a definitive agreement for Data102 to take ownership of CIT Internet’s colocation, last mile and dedicated server customers. “Working with CIT Internet to accomplish this has been very smooth and we’re pleased that the customer base has responded very positively,” said Data102 Director of Business Development Travis Taylor. Data102 successfully migrated CIT’s the acquired customers to their own datacenter facilities by mid-July, and were pleased to offer them a fully integrated management portal.

 

CIT Internet had a strategic plan to exit the market. “We have long positioned ourselves to be able to hand off the various aspects of our business when it makes sense. For colocation, that time is now,” said CIT President John Messec. This move allows CIT to focus on other aspects of its operation like wireless broadband service. “We’re also glad that at the same time, we now have a strategic partner for our colocation and bandwidth needs,” Mr. Messec added.

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Icyshout Chooses Data102 for Bandwidth, Colocation

Icyshout Logo

Icyshout, a leading provider of streaming radio service, announced today that it has signed an exclusive deal with Data102 for its backend infrastructure

icyshout-yeti-logo“Icyshout needs the best in scalable bandwidth, power, cooling and support to create the most effective, efficient streaming radio company. Data102 is the best at providing these services in our region, so it was a natural choice for us,” said Travis Taylor, President. By choosing Data102, Icyshout is able to leverage the outstanding bandwidth and facilities that Data102 operates at its multiple Colorado Springs datacenters to create the best possible user experience. “It’s the best bandwidth you can get in Colorado,” Mr. Taylor continued, stating further that there is no company in the front range that offers the wide scope of technical expertise that Data102 does.

“Icyshout really does fill a niche in our market, and does it extremely well. We are thrilled to have them as a partner,” said David Payne, CEO of Data102. “Nobody in Colorado Springs has the know-how, experience and strategic leadership to pull this off — except them,” he continued. Data102 gains an important ally in Icyshout, as the streaming radio industry is a large consumer of bandwidth and IT services. “Having Icyshout choose Data102 for their streaming services adds to our competitive edge by helping us scale our bandwidth product,” resulting in lower costs and continued buying power.

Icyshout also brings local dollars to the Colorado Springs region. “We’re very focused on being a local company, with local values” said Mr. Taylor, continuing “We’re glad that we can partner with the best local datacenter to provide our services.”

About Icyshout

Founded in 2009, Icyshout has expanded its IT Services offerings to include streaming radio, web & email hosting, anti-spam services, virtual servers and backups. Icyshout has the staff, experience and critical business partnerships to provide superior customer service and uninterrupted availability of critical services to its customers. Guided by a strong moral compass and a powerful work ethic, Icyshout uses critical evaluation, diligence, and a deep bench to provide efficient, scalable IT solutions to businesses.

About Data102

Data102 (http://www.data102.com) is leading a change in the regional datacenter market, providing a high-quality, highly available managed environment to prevent and mitigate the damage of disasters. With new products including Virtualization, state-of-the-art storage technology, clustering, and backups, paired with its strong existing presence in the colocation and bandwidth spaces, Data102 brings nationally competitive service to the front range.

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