voip Archives - Data102

Colorado Springs leading datacenter adds functionality to a modern design

Data102 launched a new website today, which combines modern design principles with increased functionality. The website is the latest step taken by Data102 over the last year to provide even better customer service and meet the needs of their expanding customer base.

“We’re really excited about the new site,” said Travis Taylor, Director of Business Development. “We have no doubt that the fresh look and additional functionality will please all of our clients, both current and future.”

Existing customers will benefit from the revamped customer portal, extensive knowledgebase, and easy navigation. New clients can order virtual private servers and phone services through an online shopping cart. The site is also mobile-friendly, meeting the needs of busy clients on the go.

In the last 12 months, Data102 has peered with multiple content carriers such as Netflix and has established a direct connection with Apple services including iTunes and iCloud to improve overall content transfer speeds. Their Colorado datacenter also maintains SSAE 16 Type II certification, assuring customers that Data102’s facilities meet and exceed industry security standards. The website carries their momentum as Data102 continues to expand its operation in southern Colorado.

“We’re confident,” said Taylor, “that these improvements are reinforcing our position as southern Colorado’s best cloud hosting provider.”

About Data102

Data102 is a Colorado Springs cloud IT services provider and datacenter. The company is proud to be able to offer products and services such as VoIP Hosted Handsets, Virtual Private Servers, Collocation and Bandwidth. The team at Data102 is proud to be able to deliver affordability, reliability and flexibility, as well as an unparalleled level of customer service. For more information about Data102 LLC, visit data102.com.

Voice over Internet Protocol (VoIP) has become the preferred voice solution for many businesses around the globe. According to some estimates, over a billion people will soon be using VoIP platforms for personal and business calls. This growth has happened because VoIP is a cost-effective, feature-rich platform, which makes it ideal for businesses, especially. Like all digital services, though, there can be security issues.

What You Need to Know about VoIP

VoIP’s greatest strength—that it’s a digital, cloud-based phone and data service—can lead to security issues that aren’t a problem with traditional phone lines. VoIP communicates on port 5060, which is used extensively for many purposes. Hackers know this and can tap into a VoIP system to access handsets and make international calls, which is referred to as international toll fraud. This can cost an unsuspecting business a lot of money and service complications.

To break into a VoIP system, hackers will send bulk invites out, targeting handsets. Because they don’t know what extensions are active on a given phone system, they have to try thousands of combinations. When they find one that’s active, they hack the password and gain full access to phone service, voicemail, and any other services available to an authorized user.

This invasion can be stopped, however.

Data102’s Arsenal of Mitigation

At Data102, we have an array of monitors and controls in place to keep your VoIP system fully functional and free of unwanted traffic. We monitor invites, and when something suspicious is suspected, our controls will automatically lock down the IPs to keep your phones safe. These monitors can be checked in real time and take automatic action when necessary.

When hackers are trying to break in, speed is vital. A third party IT company could take hours to respond to the issue, if they catch it at all. At Data102, our controls ensure that attacks will be prevented so you aren’t left trying to pick up the pieces after the fact.

voip

Data102 Unveils New Customer-Focused Website

Colorado Springs leading datacenter adds functionality to a modern design

The War Against Toll Fraud – VoIP Protection